Knowledge Base
Technical Support
What operating systems do your industrial PCs support? expand_more
Our IPCs support Windows 10/11 IoT, various Linux distributions (Ubuntu, Debian), and Android for AIO models. Custom OS images can be pre-installed upon request.
What is the typical operating temperature range? expand_more
Most of our fanless panel PCs and box PCs operate reliably from -20°C to 60°C. Extended temperature models are available for extreme environments.
Do you offer OEM/ODM customization? expand_more
Yes. We provide full OEM/ODM services including custom branding, BIOS configuration, I/O port selection, and enclosure modifications. Minimum order quantities apply.
What warranty do your products come with? expand_more
All products include a standard 3-year warranty covering manufacturing defects. Extended warranty plans of up to 5 years are available.
Do you provide technical support after purchase? expand_more
Yes. We offer lifetime technical support via email and phone for all purchased products, including driver updates, firmware patches, and troubleshooting assistance.